Scope of this notice
This notice describes the public website and the information you choose to provide through the quote-request form or when you call, email, text, mail, or visit Rafla Insurance Agency. It does not replace a carrier privacy notice, a policy document, or any separate financial-privacy notice that may apply when an insurance relationship is created.
Quote-request form
The website’s quote-request form collects your name, email address, optional phone number, coverage choice, and message. The website processes your request and sends it to the agency’s email inbox so the agency can respond. Hosting and email-delivery providers process the request to deliver and protect this service. The form is a request for contact, not an insurance application; it does not accept document uploads or payment information.
- Do not include Social Security numbers, payment-card data, medical records, driver’s-license numbers, or other sensitive insurance documents in the form, ordinary email, or text.
- Submitting a request does not bind, amend, or guarantee coverage.
Information you choose to share
When you contact the agency directly, it may receive the details you provide. Depending on your request, that can include contact information and information about drivers, vehicles, property, household members, business operations, insurance history, or a coverage need.
- The agency may use that information to respond, prepare or discuss a quote, communicate with insurers or service providers involved in the request, maintain required business records, prevent misuse, and meet legal or regulatory obligations.
Website hosting and measurement
Vercel hosts the site and provides Web Analytics and Speed Insights. Web Analytics records aggregate page-view information without third-party advertising cookies or cross-site identifiers. Measurement data may include the page or route visited, referral source, general geographic region, device type, operating system, browser, and timestamp. Hosting and security logs may also process an IP address and requested URL to deliver and protect the site.
- The agency does not send contact, quote, driver, property, or policy details to website analytics.
- The public website does not use analytics data for cross-context behavioral advertising.
- Third-party maps, review pages, phone, email, or text services are governed by their own privacy practices.
Browser privacy signals and online tracking
This public website does not use advertising cookies, sell or share website visitor information for cross-context behavioral advertising, or follow visitors across unrelated websites. Vercel Web Analytics uses short-lived, privacy-focused measurement rather than a persistent cross-site profile. Because the site does not offer an advertising-data opt out, browser Do Not Track and Global Privacy Control signals do not change its current behavior.
- If the website's tracking or data-sharing practices change, this notice will be updated before the new practice is used.
- Links to maps, reviews, email, text, and carrier services leave this website and may respond to privacy signals under their own policies.
Insurance records and other notices
Quote, application, policy, billing, and claim information handled by the agency or an insurance carrier may be subject to separate insurance, financial-privacy, security, retention, and regulatory requirements. Any privacy notice delivered for that relationship governs those records in addition to applicable law.
Retention and security
Information is retained as reasonably needed for the request, agency records, legal obligations, fraud prevention, or dispute resolution. The agency uses reasonable administrative and technical measures appropriate to the information, but no internet transmission or storage system can be guaranteed completely secure. Use the phone or in-person office for sensitive matters.
Your choices and requests
You can browse without contacting the agency and may call or visit instead of using the form, email, or text. Depending on the law and the information involved, California residents may have rights to request access, correction, or deletion and to receive information about certain data practices. Some insurance records may be exempt or may need to be retained. The agency may verify identity before acting on a request and will not discriminate for exercising an applicable privacy right.
- Rafla does not sell personal information submitted through this public website.
- To make a privacy request, use the phone, email, or mailing address below.
Contact
Questions about this notice can be directed to Rafla Insurance Agency at (310) 572-7246 or contact@raflainsurance.com, or by mail at 12240 Venice Blvd, Suite 2, Los Angeles, CA 90066.